FAQ
What is the return policy?
We cannot accept returns on certain items. These will be clearly indicated before purchase.
Our goal is for every customer to be completely satisfied with their purchase. If this isn't the case, please let us know and we'll do our best to find a solution with you.
When will I receive my order?
We will do our best to ship your order as quickly as possible.
Once your order has been shipped, you will receive an email with further information.
Delivery times vary depending on your location.
Are the diffusers single-use?
Upon receipt, your diffuser is immediately ready to perfume your home, our teams having previously filled it with your selected fragrance.
Designed for durability, your diffuser is infinitely reusable. Once empty, don't throw anything away!
Extend your experience with ease: we sell individual refill fragrance oils, allowing you to buy only what you need.